Capture customer feedback instantly
Improve customer & employee experience
Increase customer & employee satisfaction
Get the competitive advantage from data insights
Increase your business performance and sales
provides a system that guaranteed continuous
customer & employee satisfaction over 125 countries.
Smile Cortex Co., Ltd.
We are a Customer & Employee Satisfaction Consultant.
We deploy our attention to psychology empirical research and the unique nature of our client's business to create tailored improvement plans.
We are Thailand's Authorized Reseller of a simple, powerful, and intelligent feedback collector system by HappyOrNot.
Improve your customer and employee satisfaction with our wireless, always on smiley terminals. Our terminals are easy to set up at the point-of-experience – you don’t need power, cables, or Internet connection. Just ask your strategic survey question and instantly start collecting feedback.
Who is HappyOrNot and what is Smiley Terminal?
Complete Service Package
We provide the business with the system that allows them to monitor their customers' perception towards provided services, and products so that they can improve their business in the right direction.
Our mission is to provide Customer and Employee Satisfaction consultancy using the principles of Psychology and cutting-edge technology.
We are simply a team of Customer Relations, Psychologist, and IT support who work seamlessly together with, happiness, dedication and honesty.
#Honest #happy #Smart
“Feedback is breakfast of champions”
- Ken Blanchard -
We help improve customer experience and satisfaction across all business sectors with our intelligent service. Our worldwide data insights become your company’s secret to customer experience and customer relationship management success.
Retails & Services
Satisfied customers benefit your bottom line:
pend more during each visit – Basket size and revenue
Visit more often – Loyalty and churn
Recommend your brand – Referral and conversion rates
Improved traveler experience uplifts your operational performance:
Increases Global Ranking – Competitiveness
Attracts new travelers and passengers – Revenue and Growth
Improves image and reputation – Repeat travelers
Positive experiences enhance your healthcare success:
Improved quality of care – Patient retention
Attracts new professionals through improved image– Recruitment
Recommend your facilities to their friends and family– Referral rate
Stay on the pulse of your daily work atmosphere!
Daily Pulse & Long Term Development
High Participation Levels
Builds Trust through Transparency