Our Smileys for your business
Our approachable, anonymous and easy-to-use 4 Smileys help you listen to your customers and employees in all business environments.
They encourage interaction, increase customer and employee engagement, and give you 20 times more feedback compared to our competitors’ solutions.
Improve your customer and employee satisfaction with our wireless, always on smiley terminals. Our terminals are easy to set up at the point-of-experience – you don’t need power, cables, or Internet connection.
Just ask your strategic survey question and instantly start collecting feedback.
Your customers and employees respond to your survey question by pressing the smiley that best corresponds to their experience. The data is collected and transmitted via secure cellular network to our cloud-based reporting service.
Effortless set up in less than 3 minutes.
Ready to use out of the box - no electricity or tools needed.
No Wifi need.
All data syncs automatically through
Our built-in custom settings filter out unwanted inputs and ensure the accuracy of the survey report.
Available in four versions: standard, table, wall
and NEW! rail. All versions come with customizable question sheets.
Follow your feedback –
The Intelligent Reporting Service
Track and learn how well you are performing and where you can still improve your service. Our intelligent cloud-based reporting service collects and analyses your survey data and displays your results in a clear format. The service makes it easy for you to see and understand your performance through your feedback results, and identifies when and where improvements are needed.
Spot fluctuations in service performance, implement strategic changes and monitor your improvement results. Our service gives you both certainty of your actual performance and continuous insights for short term and long term action planning. You can easily track the ranking and trending data and compare your survey results to your operational activities. The result summaries are conveniently sent straight to your email.
Receive automated email notifications via our Real Time Alerts feature. Get an email alert when negative feedback responses in a specific location exceed your preset value during a specified timeframe.
24-hour access for an unlimited amount of users
Follow your results by hour, day, week, month or year
Instant awareness of service decline via automated email.
Real-Time Alerts Function
When negative feedback responses received in a specific location
exceed a preset value during a specified timeframe
Automated email notifications are sent to
avoid service performance decline
Our Product Strengths
Instant Access 24/7
when dissatisfaction rate exceeds
Location & Time
No need to install any server
Dirt & germ resistant buttons - Easy to clean
Durable, shock-test casing
Internal memory protecting data
Question sheet pocket
Easy 5 minute assemble
Comes durable with leg-stand
Results in Real-Time
Using Cellular Network
Misuse protection system
Could-Based System for data protection
NPS index and Happiness index
API compatibility for other KPI
No limit on number of user access
Hierarchical report view for each user
Data export to Excel, PDF, PowerPoint, or CSV
Engage your customers and employees – improve satisfaction
How to increase your customer and employee engagement? Share your improved results via our interaction reports and social sharing feature, and inspire your staff and clients to trust and promote your brand. Sharing your results encourages customer interaction and boosts employee motivation. It lifts satisfaction up to 10% per year and improves your service reputation.